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These improvements will have a notable and significant effect on lowing your costs in terms of fees and surcharges especially since we are in the FedEx “Peak/Demand” season. Members receive 60% off Peak/Demand seasonal surcharges.
As a follow-up to Chris' recent email regarding Pick-up fees, that information is still the best information we have to this date. If you have a regular scheduled daily pick-up with FedEx, you will see a fee close to $34.00. To get around this fee we suggest using FedEx On-Call to schedule a pick-up when needed. You can do this online, or by phone. By using this method, you should not see a fee applied to your invoice. If you do see a pick-up fee, please email Chris at chris@cafgs.org. We will keep you updated as more information becomes available.
See HERE for a summary from FedEx that sheds some light on some of these fees you may be seeing. It’s a good reference.
Also, there have been reports that FedEx has “accurized” their automated scanning machines that dimensionalize boxes sent through the system. This has been confirmed. These machines with sophisticated lasers are now even more accurate than before thus showing boxes larger than what was previously listed. In other words, your box is probably going to show LARGER than expected. For example, a 20 x 8 x 6, may now show as 21 x 9 x 7. This will result in price changes if your box is sensitive to size in terms of pricing. There are other fees that you may see on your statement and the above link can help make sense of it. CalFlowers is currently negotiating some of these fees and we should have news soon on how we did.
For those of you that haven’t heard, FedEx is spinning off its Freight (pallet) business. Most FedEx Freight accounts are stand-alone agreements, but we have ours built into our overall contract. Members still have Freight rates at 89% discount. How does this change affect CalFlowers? No changes as of today but more information will be coming next year. Read HERE for more details.
With the winter season here, it’s an essential practice to check for any service delays or alerts before you ship, and the best resource for that information can be found HERE. Knowing what to expect before you ship can limit any unexpected delays and headaches.
FedEx International Shipping:
See here for an excellent resource from FedEx that walks shippers through the process step by step. First time international shippers inherently have questions on the process and paperwork required. If you'd like to talk to someone in person whether on the phone or at FedEx office, assistance available when needed.
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