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FedEx Updates:
The FedEx Money-Back Guarantee was reinstated for eligible U.S. domestic services on January 13, 2026. Services include Priority Overnight, Standard Overnight and 2Day A.M. Keep in mind our contact includes a 1-hour grace period when requesting a Money Back Guarantee.
Recently a Transportation Update focusing on Valentine’s Day was sent out. This update included FedEx information as well as trucking schedules from some of our major long-haul carriers. If you missed your copy or need another, please email chris@cafgs.org.
For those of you that missed our recent email last month, CalFlowers secured significant contact improvements relating to Pick-ups and Demand fees. Currently in effect, these improvements include:
- Peak / Demand Surcharge: 60% discount
- Same-Day On-Call Pick-Up Fee: 100% discount
- Future-Day On-Call Pick-Up Fee: 100% discount
- Residential On-Call Pick-Up Surcharge: 50% discount
- Pick-Up Area Surcharge: 35% discount
- Extended Pick-Up Area Surcharge: 35% discount
- Remote Pick-Up Area Surcharge: 35% discount
These improvements will have a notable and significant effect on lowing your costs in terms of fees and surcharges especially since we are in the FedEx “Peak/Demand” season. Members receive 60% off Peak/Demand seasonal surcharges.
As a follow-up to Chris' recent email regarding Pick-up fees, that information is still the best information we have to this date. If you have a regular scheduled daily pick-up with FedEx, you will see a fee close to $34.00. To get around this fee we suggest using FedEx On-Call to schedule a pick-up when needed. You can do this online, or by phone. By using this method, you should not see a fee applied to your invoice. If you do see a pick-up fee, please email Chris at chris@cafgs.org. We will keep you updated as more information becomes available.
See HERE for a summary from FedEx that sheds some light on some of these fees you may be seeing. It’s a good reference.
The nationwide FedEx General Rate Increase (GRI) for 2026 is 5.9%. CalFlowers members will only see a 5% increase due to our negotiated contract. This change took effect on January 5th and shippers should now see that change. Updated program and rate sheets are available on the CalFlowers website.
Also, there have been reports that FedEx has “accurized” their automated scanning machines that dimensionalize boxes sent through the system. This has been confirmed. These machines with sophisticated lasers are now even more accurate than before thus showing boxes larger than what was previously listed. In other words, your box is probably going to show LARGER than expected. For example, a 20 x 8 x 6, may now show as 21 x 9 x 7. This will result in price changes if your box is sensitive to size in terms of pricing. There are other fees that you may see on your statement and the above link can help make sense of it. CalFlowers is currently negotiating some of these fees and we should have news soon on how we did.
For those of you that haven’t heard, FedEx is spinning off its Freight (pallet) business. Most FedEx Freight accounts are stand-alone agreements, but we have ours built into our overall contract. Members still have Freight rates at 89% discount. How does this change affect CalFlowers? No changes as of today but more information will be coming next year. Read HERE for more details.
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